Do Not Subscribe Under Any Circumstances
1
By Gianluca643
Once you subscribe, there’s no option to cancel directly. You have to contact customer support, which I did. They confirmed my subscription was canceled but provided no confirmation or trace of this. Trusting them, I later deleted my account as I no longer needed their service.
A few days later, I was charged €28 despite the subscription being “canceled” and my account deleted. I contacted customer support for clarification. After four days of repetitive requests for the same information, they claimed they couldn’t find my account or the payment.
In the end, they effectively stole €28 from me, and I now have to cancel my debit card because my bank cannot block future transactions of this kind. Avoid this company at all costs!